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New self-service control at MCO

The Greater Orlando Aviation Authority Board approved at its May meeting the implementation of a new initiative program self-service e news7bAutomated Passport Control (APC) system. Orlando International Airport will be the first airport in the nation to test the self-service kiosks to expedite the international arrival process and reduce passenger processing times with Customs and Border Protection (CBP).
The self-service kiosk technology will partially automate the inspection process for non-U.S. citizens entering the United States. Later this year, the program will expand in Orlando to add U.S. citizens as well. According to Customs and Border Protection, the primary objective of the technology is to increase the productivity of its resources by moving much of the mundane but necessary data collection duties to the passenger while they wait in queue. The self-processing kiosks will collect the passengers' passport and flight information, declaration data, scan fingerprints, take a photo and issue a receipt to the passenger. The passenger then brings their passport and receipt to a CBP officer for verification. This program does not require passengers to register in advance. It will be available to all international passengers arriving at Orlando International Airport. Click on the picture to watch a video that explains use of this system.


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